Transportation Access to Sado Island 
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  Helpful Information

Sado Niigata Pass for JR  East Pass (Nagano, Niigata area) Holders

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To help plan your JR schedule, free information service in English, Chinese and Korean is available at JR East: 

       050-2016-1603 (10am - 6pm daily)

From the Tokyo area:
The Joetsu Shinkansen makes frequent trips daily to Niigata and takes about 2 hours. Bus access to the Sado Kisen Niigata Port leaves from the terminal
#3 at Niigata Station, Bandai Exit. (Note: The terminal is also used by other buses bound for other places.) English speaking staff members at Tourist Information Center at Niigata Station Bandi Exit (025-241-7914) will help you if you need the language assistance. 

From the Osaka/Kyoto area:
JR West offers daily rail service to Naoetsu. Buses leave from Naoetsu Station North Exit bound for the Sado Kisen Naoetsu Port.

Sado Niigata Pass is available for JR East Pass (Nagano, Niigat area)  Holders Save over 50%!
Each Pass induces: a set of Sado Kisen ferry round-trip ticket between Niigata and Ryotsu (Sado Island), a 3-day fixed- route bus pass on Sado Island and more.

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Express buses are usually less expensive way to travel. Most bus lines offer a round-trip discount but advance reservations are necessary. Call the following numbers for details and reservations, or contact your travel agent

Tokyo - Niigata:

050-5805-0383 Willer Travel (English text)
03-5910-2525 Seibu Bus
(Japanese text)

025-241-9000 Niigata Kotsu (Japanese text)

Osaka/Kyoto - Niigata:

06-6866-3147 Hankyu Bus (Japanese text)

025-241-9000 Niigata Kotsu (Japanese text)

Other lines to and from Niigata listed below are also in operations. 

Nagano - Niigata: 026-295-8050 (Nagano Bus)

Takasaki - Niigata: 027-287-4000 (Nihon Chuo Bus)

Nagoya - Niigata: 052-584-0489 (Neitetsu bus)

Toyama - Niigata: 076-433-4890 (Toyama Bus)

Kanazawa- Niigata: 076-234-0123 (Hokuriku Bus)

Sendai - Niigata: 022-256-6646 (JR Bus Tohoku)

Koriyma - Niigata: 024-536-6131 (Fukushima Transport)

Yamagata - Niigata: 023-632-7280 (Yamako Bus)

Aizu-Wakamatsu - Niigata:  0242-22-5555 (Aizu Bus)

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You can catch a ferry from Niigata to Ryotsu (2hrs and 30min, or 1hr by hydrofoil), Naoetsu to Ogi (2hrs and 40min) and Teradomari to Akadomari (65 min by high speed boat services). Bus schedules from the adjacent JR stations to the ports are mostly coordinated to ferry schedules. For ferry schedules, call Sado Kisen at: 

025-245-1234 (Niigata)

0255-44-1234 (Naoetsu)

>> Sado Kisen Ferry Schedules in English

Free information services in English
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JR East Info Line:
050-2016-1603 (10am - 6pm daily)
The service covers major public transportation services throughout Japan. Chinese and Korean language assistance is also provided.

JR East Travel Service Center (open daily): Tokyo Station: 7:30am - 8:30pm, Shinjuku Station: 8:00am - 7:00pm, NRT Airport: 8:15am - 7:00pm, HND Airport: 6:45am - 6;30pm Wi-Fi accessible.  
Japan National Tourist Organization Tokyo Information Center:
03-3201-3331 (9am - 5pm daily) 
The organization gives you comprehensive information of touring throughout Japan. 
JNTO Tourist Information Canters (throughout Japan)